Flow & stock management

Customer service

Logistics & transport operations

Industrial operations

Service Delivery Chain / After Sales

Supply Chain Management is at the service of your company's strategy by creating sustainable value.
It plays an essential role in its operational and financial performance by constantly adjusting your customers' demand, your product/service offer and your resources. To satisfy your customers' evolving needs, it continuously optimizes your physical, informational and financial flows.

Digital allows you to deepen and accelerate exchanges with your customers.
New tools and technologies (blockchain, Internet of things, artificial intelligence...) facilitate this relationship by providing more accurate and real-time information in order to gain in proactivity and efficiency. This "enhanced relationship" with your customers helps to better understand their expectations and satisfy them by keeping the promises of quality service that have been made to them, a guarantee of a positive experience and loyalty.

Une offre complète
Une offre complète

The key issue for your company is to rethink its Supply Chain to make it more agile, ever more efficient in terms of customer service and contribution to value creation, by combining physical and digital in an intelligent and fluid way.

At DIAGMA, we propose to co-design an "intelligent" Supply Chain, that is, it constantly adapts to the evolution of your business model and the key success factors of your various markets by combining the most relevant physical, human and digital resources to guarantee your company a sustainable performance in terms of customer satisfaction and financial results.

To do this, we work with you on a process of reflection and transformation to improve and optimize your organization and operations according to your key issues.